There are many things I love about William Morris, the 19th century textile designer, poet, novelist, translator, and socialist activist (see profile here). I’ve always had a passion for the Arts and Crafts movement that he contributed so much to. I love the idea that things should be done once and done well. I love his socialism and belief in the struggles of people less well off than us. But it was his belief in the need to do the best one could, and to be satisfied with one’s achievement – no matter how modest – that has always drawn me to him.
Late last week, I posted a blog about how I didn’t think that physiotherapy could claim to be patient-centred. Thank you to the people that emailed me or commented on the post on social media. It seems to have struck a chord. One particular response from KeithP at Keith’s Korner really struck home.
In his post ‘Guised as therapy,’ Keith talks very openly about coercing a patient to stand who otherwise wouldn’t want to. The post got me thinking about how we desperately need a conversation within the profession about the complexities of patient-centred care. In a reply I wrote to the post I said that I would always try to help a patient “if I can.” And that got me thinking about the phrase that William Morris used as a sort of personal ‘ethic’ for how he would make his own way through life. Wikipedia says that he adopted the phrase ‘If I Can’ as his personal after reading about it by fifteenth-century Flemish painter Jan van Eyck. The phrase ‘If I can’ was embroidered on to a tapestry in 1857 and it was Morris’s first attempt at embroidery (see image above). The idea of the phrase was to say that Morris would do what he could, within the limits of his capability.
It occurred to me, reading Keith’s blogpost, that the idea “If I can help” might be a suitable basis for our attempts to discuss patient-centred care. Sometimes helping can mean making people do things they otherwise wouldn’t want to. At other times it might mean relinquishing all of our professional power and status and letting the person, or the community decide. But at its heart lies a belief that we should always do whatever we can, within the limit of our capability (and then accept that we are not superhuman!)
I’d be interested to hear what others think about this phrase as a departure point for a conversation about patient-centred care.
KeithP says
Thank you for expanding your thoughts further on the subject, Dave.
When you mention “If I can help…” it reminded me of something that I read a few years ago by a physician/writer, Rachel Naomi Remen (link: http://www.ic.sunysb.edu/Clubs/buddhism/dailylife/helpserve.html) where she makes a distinction between helping, fixing and serving. Since then, I have tried to use the term ‘help’ with less frequency, because her definition/use of the terms (help, fix, serve) made sense to me and fit with how I had conceived their meaning as well. Much like the term ‘patient-centred’, the term ‘help’ carries with it some baggage as well.
Perhaps, you would consider, “If I can serve…”?
Of course, there are those who don’t see merit in having discussions about word choice (and it may be considered mind-numbing nit-picking) – but I suspect that there is a lot to unpack when we start to look at these words more carefully and they likely influence how we approach the relationships that we develop with our patients.
Keep up the great work, sir.
Dave Nicholls says
Yes Keith. I like that even more. Thanks for the suggestion.
Martin Sands says
Really interesting and thought provoking posts. Seems to have a domino effect for reflective thought: I have written something following on from this that has helped me consider the place of mantras in health care to save cluttering up this comments box( http://reflectivephysio.postach.io/post/physiotherapists-whats-your-mantra). This led me towards something collaborative,
‘We will do our best, if we can’.
gwyn owen says
just spotted this ‘in perspective’ by Arthur Kleinman in today’s Lancet [18.07.15] (http://www.thelancet.com/journals/lancet/article/PIIS0140-6736%2815%2961271-5/fulltext) Beautifully written – exploring ‘care’ & ‘caring’ through an anthropological lens which uncovers relationality & reciprocity knitted up in the caring process in ways that seemed to resonate with the discussions unfolding on the blog about person-centred rehabilitation.